Responsible Gaming

67bat operates exclusively as an adults-only gambling platform. No person under the age of 18 is permitted to register an account, make a deposit, or participate in any real-money wagering activity on the 67bat platform. This applies equally to casino games, sports betting markets (including cricket BPL and IPL), lottery draws, slot games, live dealer tables, and the Royal Fishing game.

Age verification is not optional at 67bat — it is mandatory for every account. When you register, you are required to provide your date of birth and a valid form of government-issued photo identification (National Identity Card or passport) as part of the KYC process. Our verification team reviews submitted documents before full account access is granted. Any account where the identity documents cannot confirm the holder is aged 18 or above will be permanently rejected, and any funds deposited will be returned to the originating payment source.

Why We Enforce This Strictly

Gambling by minors is associated with significantly elevated long-term harm outcomes, including financial problems, academic disruption, and addiction. 67bat takes this risk seriously and conducts periodic reviews of active accounts. If we receive credible information suggesting that an account holder may be under 18, the account will be suspended immediately pending a fresh identity verification review.

Problem gambling — sometimes referred to as gambling disorder — occurs when a person's gambling behaviour begins to have a negative impact on their financial situation, relationships, work, health, or general wellbeing. Unlike recreational gambling, problem gambling is characterised by a loss of control over the frequency, duration, or amount wagered, and by a continued pattern of gambling despite harmful consequences.

67bat encourages all players to periodically reflect honestly on their gambling behaviour. The following checklist highlights common warning signs. If you recognise several of these signs in yourself, we strongly recommend using the tools described in this page and reaching out to support.

Common Warning Signs

• Spending more money on gambling than you originally planned or can comfortably afford.
• Chasing losses — continuing to bet in an attempt to recover money you have already lost.
• Gambling with money intended for essential expenses such as rent, food, or utility bills.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling restless, irritable, or anxious when you are not gambling or when you try to stop.
• Hiding the extent of your gambling activity from family members or friends.
• Neglecting work, family responsibilities, or personal health because of gambling.
• Gambling as a way to escape stress, depression, loneliness, or other emotional difficulties.
• Gambling occasionally for entertainment with a pre-set budget you are comfortable losing — this is healthy recreational play.

One of the most effective ways to stay in control of your gambling budget is to set firm financial limits before you start playing. 67bat provides flexible deposit and loss limit tools that you can configure directly from your account settings at any time, free of charge.

How Limit Changes Work

To protect players from impulsive decisions made during or immediately after a gambling session, 67bat applies the following rules when limits are modified:

• Lowering a limit: Takes effect immediately. If you decide mid-session that you need to reduce your spending cap, the lower limit is applied in real time.
• Raising a limit: Subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This delay is designed to prevent in-the-moment decisions from undoing longer-term responsible gaming choices.
• Removing a limit entirely: Also subject to the 7-day cooling-off period. Limits cannot be instantly removed.

Self-exclusion is the strongest responsible gaming protection available on the 67bat platform. When you activate self-exclusion, your account is immediately locked for real-money gambling for the duration you choose. During a self-exclusion period, you cannot deposit funds, place wagers, or participate in any real-money game or sports betting market.

Available Self-Exclusion Periods

How to Activate Self-Exclusion

You can activate self-exclusion through any of the following routes:

• Log in to your 67bat account and navigate to Account Settings > Responsible Gaming > Self-Exclusion. Select your preferred exclusion duration and confirm.
• Contact our support team by email at [email protected] with the subject line "Self-Exclusion Request". Include your registered account email address and your chosen exclusion period. Our team will process the request within 24 hours and confirm by return email.

A time-out is a shorter, temporary break from gambling — shorter than a full self-exclusion period — designed for players who want to pause their activity for a few days or weeks without committing to a multi-month exclusion. Time-outs are ideal when you recognise that you are gambling more than usual due to a stressful period at work, a family situation, or a particularly strong run of wins or losses that has affected your judgement.

Time-Out Options at 67bat

• 24-hour time-out: A one-day pause on all real-money gambling activity. Takes effect immediately and cannot be cancelled once activated.
• 48-hour time-out: A two-day break, useful after a significant losing session or when you feel you are playing too frequently.
• 7-day time-out: A full week away from the platform. Commonly used by players who want to reset their habits at the start of a new week.
• 30-day time-out: A month-long break that sits between a time-out and a formal self-exclusion, giving players a longer breathing space without the formal weight of a self-exclusion record.

During a time-out, your account remains accessible for reviewing your transaction history and responsible gaming settings, but all deposit and wagering functions are disabled. Marketing communications are also paused for the duration of your time-out.

It is easy to lose track of time and money during an absorbing game session. 67bat's reality check system sends you on-screen notifications at regular intervals during active play, reminding you how long you have been gambling and summarising your net financial position for that session. These notifications are not optional for players who have enabled them — they appear as a brief overlay that requires you to actively dismiss it, ensuring the information is seen rather than ignored.

Configurable Alert Intervals

• Every 30 minutes: Recommended for players who are actively working to reduce session lengths or who have identified session duration as a personal risk factor.
• Every 60 minutes: The default interval, suitable for most recreational players who want a periodic reminder without disrupting game flow significantly.
• Every 120 minutes: A lighter-touch reminder for experienced players who maintain strong self-awareness but still want periodic check-ins during long sessions.

What the Alert Shows

Each reality check notification displays the following information clearly and without judgment:

• Total time elapsed in the current session.
• Total amount wagered during the session (in BDT ৳).
• Net session result — whether you are ahead or behind relative to your session starting balance.
• Options to continue playing, review your account settings, or end the session and log out.

If you feel that your gambling is becoming a problem — or if someone close to you is concerned about their gambling — the most important step is to talk to someone. 67bat's support team is trained to handle responsible gaming enquiries with sensitivity and confidentiality. We will never judge you for raising these concerns; in fact, we encourage every player to reach out early rather than waiting until a problem feels serious.

External Counselling and Support

67bat encourages players who are experiencing gambling-related harm to seek professional support. While Bangladesh does not currently operate a national gambling helpline, the following categories of support are available:

• National Mental Health Helpline (Bangladesh): Kaan Pete Roi (কান পেতে রই) operates a confidential emotional support line. This service is free of charge and available to anyone experiencing distress, including gambling-related anxiety or financial stress.
• Gamblers Anonymous: An international peer-support programme based on shared experience. Online meetings and resources are accessible from Bangladesh at no cost.
• Family members: Gam-Anon is an international support organisation specifically for the family members and close friends of people with gambling problems.
• Local mental health professionals: A qualified psychiatrist or counsellor can provide structured therapeutic support for gambling disorder. 67bat can assist with referral information on request — contact [email protected].

67bat was built to serve the Bangladeshi gambling community as a safe, fair, and transparent platform. We believe that sustainable success in this industry is only possible if our players remain healthy, informed, and in control of their gambling activity. A player who gambles within their means, enjoys the entertainment value of our games, and continues to trust the 67bat platform over the long term is far more valuable to us than a player who is pushed towards harmful behaviour by an absence of safeguards.

Our responsible gaming programme is not a regulatory checkbox — it is a genuine operational commitment, reflected in the tools we build, the training our support staff receive, and the policies we enforce. We invest continuously in improving these tools based on player feedback and emerging research into gambling harm prevention.

Our Specific Commitments

• We will never market gambling products to anyone under the age of 18, and we will not send promotional communications to players who are in a self-exclusion or time-out period.
• We will process all self-exclusion requests within 24 hours of receipt, and we will confirm the exclusion by email to the address registered on the account.
• We will not make it difficult or time-consuming to set deposit limits, activate time-outs, or initiate self-exclusion. These tools will always be accessible within two clicks from the main account settings menu.
• We will proactively contact players whose account data shows patterns consistent with problem gambling behaviour — including sudden large increases in deposit frequency, extended late-night sessions, or rapid escalation of wager sizes.
• We will always provide clear, honest information about the odds and house edge of our casino games, and we will never imply that gambling is a reliable or realistic way to generate income.
• We will maintain a dedicated responsible gaming section in our FAQ and keep this page updated to reflect the latest tools and resources available to players.

If you have feedback on how 67bat could improve its responsible gaming provision, we welcome it. Please email us at [email protected] with the subject line "Responsible Gaming Feedback". Your input is taken seriously and reviewed by our platform team.